I.

Data collection and analysis using Third Party Software

Active data collection

Borch GmbH does NOT implement any Third Party Software for the collection or analysis of personal, behavioural or statistical data on this website, borch.com (on-site), or on the servers of our hosting service (off-site), other than the standard log and device data which is collected automatically when you access our website or contact us. Please check below for our handling of “voluntarily provided“ and “automatically collected“ data.

Definition of Third Party Software

Cookies, tracking apps, analytics software, marketing tools or any other types of specialised applications used for the collection, compilation, profiling and analysis of user data arising from your visit to and interaction with a website or online store.

II.

Data collected when you contact us : Voluntarily provided data

Definition of Voluntarily provided data

Voluntarily provided data is the data you knowingly and actively provide us with when you contact Borch GmbH using the contact information which we have provided on our contact page. Voluntarily provided data may include, but is not limited to :

Personal information

First name, maiden name, last name, title, date of birth and gender (Mr., Ms. or Mrs.)

Contact information

Home, billing or delivery address, email address, telephone, mobile or fax numbers

PLEASE NOTE :

Communication over the internet via email or other means, always carries a certain risk. Total security cannot be guaranteed.

Location of Voluntarily provided data

Borch GmbH uses an external hosting service to fulfill its obligations with regard to the presentation of our products and services through our website and to provide a reliable means of communication via email. By using a hosting service with server location in Germany, we can assume an excellent level of service, security, transparency and legal integrity with regard to any collected and stored data.

Storage of Voluntarily provided data

Voluntarily provided data is only stored for the duration of the service or query you have requested from us, an example of this would be a product information request via email. After fulfillment of the service request, all provided data and information is erased.

Voluntarily provided data specific to our existing retailer network and returning customers, is stored and updated to simplify the contractual fulfillment of purchase orders and other associated services, such as the distribution of a product newsletters and stock lists.

Disclosure and transfer of Voluntarily provided data

Borch GmbH does NOT disclose or transfer Voluntarily provided data to any external or internal 3rd parties unless consent for such a disclosure or transfer has been specifically granted.

III.

Data collected when you access our website : Automatically collected data

Definition of Automatically collected data

Automatically collected data is the data which is automatically sent by your device and browser when you access our website or services and stored on the servers of our hosting service. Automatically collected data includes :

Log and device data

Internet Protocol (IP) Address, browser type and version, device type, operating system, chosen language, time and date of your visit and pages visited.

Error data

Whenever you encounter a technical error while using our website, data is automatically collected to help us understand the circumstances and cause of the error. This data may include technical details such as those listed under log and device data.

Storage of Automatically collected data

Borch GmbH uses an external hosting service to fulfill its obligations with regard to the presentation of its products and services through our website. By using a specialised hosting service with server location in Germany, we can assume an excellent level of service, security, transparency and legal integrity with regard to any collected and stored data.

Data handling by our hosting service

Any handling of automatically collected data by our hosting service is limited to the contractual fulfillment of hosting our website, associated services and email accounts. GDPR (General Data Protection Regulation) relevant information, such as the Internet Protocol (IP) Address, is stored for 14 days after which it is anonymized.

Data handling by Borch GmbH

Borch GmbH does not maintain any automated data collection systems.

Objection to and deletion of Automatically collected data

Automatically collected log and device data is a technical necessity with regard to the functionality of our or any modern website. Consequently there is no possibility of objection to or deletion of such data on behalf of the user.

IV.

Legal basis for the processing of your data

Data processing requiring 3rd party consent

Data processing requiring the consent of the person or 3rd party whose data is being processed underlies GDPR Art. 6 Abs. 1. (a). The right to withdraw consent can be exercised at any time.

Data processing for the fulfillment of contractual obligations

Data processing, for the preparation and fulfillment of a contractual obligation and requiring the consent of the person or 3rd party whose data is being processed underlies GDPR Art. 6 Abs. 1. (b). The right to withdraw consent can be exercised at any time.

Data processing as part of a legal obligation

Data processing with regard to the fulfillment or as part of a legal obligation underlies GDPR Art. 6 Abs. 1. (c).

Data processing in the event of life threatening circumstances

Data processing in the event of life threatening circumstances of a person or 3rd party underlies GDPR Art. 6 Abs. 1. (d).

Data processing for the protection of legitimate corporate interests

Data processing in the context of protecting legitimate corporate or 3rd party interests, if these do not outweigh the interests, fundamental rights and freedoms of the person or 3rd party whose data is being processed underlies GDPR Art. 6 Abs. 1. (f)

V.

Rights to your data - if applicable

The right to data information

You have the right to enquire whether or not your data has been collected, stored and/or processed by Borch GmbH or our hosting service.

The right to data correction

You have the right to request the correction and/or completion of any data that has been collected, stored and/or processed by Borch GmbH.

The right to limit data processing

You have the right to limit the processing of any data that has been collected, stored and/or processed by Borch GmbH.

The right to data deletion

You have the right to request the deletion of any data that has been collected, stored and/or processed by Borch GmbH or our hosting service. Automatically collected log and device data is a technical necessity with regard to the functionality of our or any modern website. Consequently there is no provision made for the deletion of such data on behalf of the user.

The right to data transparency

You have the right to full transparency with regard to the collection, storage and/or processing of any data that has been collected, stored and/or processed by Borch GmbH or our hosting service.

The right to data portability

You have the right to request the transfer of any data that has been collected, stored and/or processed by Borch GmbH.

The right to objection

You have the right to object to the processing of any data that has been collected and/or stored by Borch GmbH.

The right to revoke consent

You have the right to revoke any given consent to the processing of any data that has been collected and/or stored by Borch GmbH.

The right of complaint to a supervisory authority

You have the right to launch a complaint with a relevant authority or court, if you are of the opinion that your rights with regard to the processing of any data that has been collected, stored and/or processed by Borch GmbH is in breach of any GDPR - GENERAL DATA PROTECTION REGULATION policies.